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Teknotel Hosting

Corporate Hosting FAQ

 

 

 

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What is Corporate Hosting?

Teknotel’s Corporate Hosting Services are hosting services provided with corporate level quality and 24/7 professional assistance that enable your customers and visitors to access your website uninterruptedly and your e-mail traffic to run problem-free.

How can I get Corporate Hosting service?

In order to have a website, you should first have a domain name. You have to register the domain name you decide to be able to use it. You can query whether the domain name you have decided on for your website is in use or not and perform your registration. Domain names are not bought, they are registered for your use for durations of a minimum of one year. You should renew your domain name before they expire so that it is not taken by anyone else. Our corporate customer representatives track the expiration date of your domain names and inform you beforehand. After you register your domain name, you can view our corporate hosting packages in our website and purchase them online.

Which control panel software should I use?

We offer Plesk control panel to use with your Corporate Hosting service. Plesk control panel allows you to use many features such as managing multiple services simultaneously, creating e-mail accounts, managing databases, creating password protected folders and backing up your data, etc.

Where are your hosting servers located?

Our hosting servers are located in TELEHOUSE ISTANBUL Data Center Kozyatağı. Our servers run on a robust and redundant network where direct domestic and overseas fiber connections are located. This way, your websites can serve high speed and without interruption.

How can I transfer my Hosting service from another service provider to Teknotel?

Upon your request, our system engineers get the necessary access information from you and transfer your website hosted in another service provider’s server to Teknotel servers in complete and running condition free of charge.

What is different about Corporate Hosting service?

Our state-of-the-art servers procured with corporate requirements in mind ensure that services run securely with high performance and non-stop. You can make support requests over our 24/7 online ticket system regarding any problem about your service and speak to our expert system engineers over the phone or e-mail. Our support staff are ready to assist you 24/7. Your customer representative takes care of your requests and is ready to inform you on any subject. You can call your customer representative over our live support and contact numbers and get detailed information about the solutions you need.

How can I access my e-mail on the web?

We provide a web interface for you to access your e-mails on the web. You can read your e-mails by putting webmail at the front of your domain name (webmail.domainname.com) and entering your user name and password into the webmail interface. You can change your password within this application as well.

What happens if I fill the web space provided with my Hosting Package?

If your website grows in time and requires more resources, you can purchase extra web space from the Extra Services section on our website or upgrade your package. You can contact your customer representative for detailed information.

How does your back up system work?

You can benefit from our data back up and recovery service with your Corporate Hosting service. This service is a disc-based back up and restore service. Your operating system, applications, databases and data are also backed up daily, weekly and monthly based on your request. The backed up data is encrypted daily and sent to Teknotel servers, and the image back up of your service is taken to be stored. Image Back up enables your hosting server to be completely restored with no data loss.

Can I host multiple domains in my hosting account?

Aside from dealership packages, you can host only one website on your hosting packages. You can view our dealership packages on our website.

Can I direct another domain to my website?

You can direct an unlimited number of domains to your website hosted with your Hosting service.

I forgot my password, what should I do?

If you forgot your customer password, you can click on the “I forgot my password” button in the “Customer Login” section and have your password sent to your e-mail registered in our system.

What is Windows Hosting?

Windows Hosting service is the hosting service stored on hosting servers that run Windows operating system. The Windows servers located in our Telehouse Istanbul Data Centre support the most popular software technologies such as PHP, CGI, ASP and ASP.NET, etc. and databases such as MS Access, MSSQL, MySQL, etc. HTML, javascript, flash and ColdFusion applications are smoothly supported by the service.

Which hosting should I choose; Windows or Linux?

We recommend our Windows packages if your website is designed with ASP or ASP.NET as the coding language. Otherwise, you could get better performance with Linux Hosting services if your website is designed with HTML or PHP.

Will I get a control panel for my Windows Hosting service?

We provide you with Plesk control panel, from which you can easily perform operations regarding your Windows Hosting service. From the Turkish-supporting control panel you can manage your e-mails, manage multiple services simultaneously, manage your database, and create password protected folders.

What is the difference between Windows and Linux hosting?

Windows Hosting is the type of hosting that runs Windows operating system and uses ASP and ASP.NET software languages. Windows Hosting service supports MSSQL as a database, but PHP and MySQL can also be run if desired. Linux Hosting service runs on Linux operating system and uses Apache as a web server and MySQL as a database. Linux Hosting supports HTML, HTM and PHP applications. Even though PHP application runs on Windows Hosting as well, it is really efficient on Linux Hosting.

Where are your Windows servers located?

Our Windows servers are located in TELEHOUSE ISTANBUL Data Centre, which operates from Kozyatağı. Our servers run on a robust and redundant network where direct domestic and overseas fibre connections are located. This way, your websites can serve without interruption and with speed.

Does your Windows Hosting service support PHP?

Even though PHP application runs on Windows Hosting as well, it is really efficient on Linux Hosting.

Do you have a data back up service?

You can benefit from our data back up and recovery service with your Windows Hosting service. This service is a disc-based back up and restore service. Your operating system, applications, databases and data are also backed up daily, weekly and monthly based on your request. The backed up data is encrypted daily and sent to Teknotel servers, and the image back up of your service is taken to be stored. Image Back up enables your hosting server to be completely restored with no data loss occurring.

Can I purchase a Linux package even if Windows is installed on my computer?

The operating system you use on your computer has no effect on your choice of Windows or Linux packages. You can purchase our Linux Hosting packages even if you are using Windows operating system.

What is Linux Hosting?

Linux Hosting service is the hosting service that runs Linux operating system and uses Apache as a web server and MySQL as a database. Linux Hosting supports HTML, HTM and PHP applications. Even though PHP application runs on Windows Hosting as well, it is really efficient on Linux Hosting.

Which hosting should I choose; Linux or Windows?

We recommend our Windows packages if your website is designed with ASP or ASP.NET as the coding language. Otherwise, you could get better performance with Linux Hosting services if your website is designed with HTML or PHP.

Will I get a control panel for my Linux Hosting service?

We provide you with Plesk control panel, from which you can easily perform operations regarding your Linux Hosting service. From the Turkish-supporting control panel you can manage your e-mails, manage multiple services simultaneously, manage your database, and create password protected folders.

What is the difference between Linux and Windows hosting?

Linux Hosting service runs on a Linux operating system and uses Apache as a web server and MySQL as a database. Linux Hosting supports HTML, HTM and PHP applications. Even though PHP application runs on Windows Hosting as well, it is really efficient on Linux Hosting. Windows Hosting is the type of hosting that runs Windows operating system and uses ASP and ASP.NET software languages. Windows Hosting service supports MSSQL as a database, but PHP and MySQL can also be run if desired.

Where are your Linux servers located?

Our Linux servers are located in TELEHOUSE ISTANBUL Data Center, Kozyatağı. Our servers run on a robust and redundant network with direct domestic and overseas fiber connections are. This way, your websites can serve with highspeed and no interruption.

Do you have a data back up service?

You can benefit from our data back up and recovery service with your Linux Hosting service. This service is a disc-based back up and restore service. Your operating system, applications, databases and data are also backed up daily, weekly and monthly based on your request. The backed up data is encrypted daily and sent to Teknotel servers, and the image back up of your service is taken to be stored. Image Back up enables your hosting server to be completely restored with no data loss.

Can I purchase a Linux package even if Windows is installed on my computer?

The operating system you use on your computer has no effect on your choice of Windows or Linux packages. You can purchase our Linux Hosting packages even if you are using Windows operating system.