Privacy Policy
TEKNOTEL TELEKOMÜNİKASYON A.Ş. (hereinafter referred to as TEKNOTEL) adopts the following fundamental principles to protect the confidentiality of the information you provide on the e-commerce information and reference website www.teknotel.com (hereinafter referred to as the "Website"), as required by “Online Sales” and “Online Payment” processes, with a customer satisfaction and security-oriented service philosophy. It is our principle to provide a safer internet environment for our Website users.
Only information entry for information acquisition/update, service purchase application, and service payment purposes is done through our Website.
To fulfill the requests of our customers for service purchase and payment through our Website and to perform invoice processing and delivery; if the customer is an individual: personal information such as name/surname, address, email, phone, T.C. ID number, if the customer is an organization: company name, tax office/number, authorized person’s name/surname, email, phone, invoice address, etc., may be required.
For the security of the information entered on our Website, our company's system and internet infrastructure have been maintained at the most reliable level and the necessary precautions have been taken. The information entered by our customers on our Website for service purchase/payment application and information acquisition/update purposes cannot be viewed by other internet users. Unauthorized access to the information shared by our customers with us is restricted, including for TEKNOTEL personnel.
These details will only be used to receive the payment for the order, to perform invoice transactions and delivery, and to contact the user in case of any problem with the payment or delivery. Additionally, this information can only be used by authorized personnel to communicate with our customers about promotions, campaigns, innovations, etc., related to our company via mail or email, in accordance with the customer's approval.
TEKNOTEL will not share the mentioned information with any third parties, institutions, or organizations outside the customer's consent or unless it is under a legal obligation.
The requests, general personal and company information, etc., left by the user on the site are not shared with other users in any part of the site. The authorization to view this information is only open to the general authorities on the site. This should be considered when deciding to leave personal information in these areas.
Other than the mandatory information requested during registration, other details are filled at the customer’s discretion. If there is information that the customer does not want to share, these fields do not have to be filled or marked.
The customer's account can only be accessed with their unique username and password. The password required to access the customer's account is securely stored and encrypted with 128-bit encryption, making it unusable and indecipherable.
TEKNOTEL will disclose this information only within the necessary authorizations and legal regulations. If the regulatory authorities that TEKNOTEL is subject to and/or the legislative, executive bodies and authorities request customer information disclosure, TEKNOTEL will only disclose this information within the required authorizations.
Our Website provides links to other websites. Our commitments in the Privacy Policy apply only within our website and do not cover other websites. The privacy assurance and terms of use of the linked websites apply to the use of those sites. TEKNOTEL is not responsible for the information usage, ethical principles, privacy policies, quality, and service of other websites accessed via advertising, banner, content, or other purposes from our website, nor for any material/moral damage and losses that may occur on these sites.
Our customers can update their information and password (passwords are securely stored at 128 bits) on the site at any time via the links provided in the Member Area. To cancel membership, an email must be sent to the contact address provided.
Cookies are used on our site to prevent our first-time registering customers from re-entering their registration information on their next visit and to make the site easier to use.
COOKIES do not lead to the identification of users. They are solely intended for the site to remember the user.
Our customers can request membership cancellation at any time. As a result of the membership cancellation request, all personal information of the customer registered in our system will be deleted.
To protect the confidentiality of our customers' personal information, our company's system and internet infrastructure have been maintained at the most reliable level and necessary precautions have been taken. Please do not hesitate to consult our company on matters where additional information is required. You can contact us at the following details:
Teknotel Telekomünikasyon A.Ş.
Address: Kozyatağı Mahallesi Saniye Ermutlu Sokak No:10 D:1-3 34742 Kadıköy / ISTANBUL
Tel: 0216 665 77 00
Fax: 0216 665 77 77
Email: teknotel@teknotel.com
Our Website uses IP addresses to manage the site, see trends, track user movements, and gather demographic information to increase usage. IP addresses do not allow for the identification of users. They are used only to gather information such as which pages were visited and when, to guide the site.
TEKNOTEL reserves the right to change privacy rights. In such a case, all members will be informed of the changes made.
The "Online Payment" section of our Website is used only by our existing customers, so the records of these customers are registered in our system, and it is not necessary to create a new customer record again. To log in from this section, it is sufficient for our customers to log in with their unique username and password.
