INTERNET
METRO ETHERNET FEATURES
Metro Ethernet in Brief
Metro Ethernet is a broadband internet access technology offering scalable, flexible, high-speed connection (5Mbps to 10Gbps) enabling transmission of all kinds of data such as voice, data and video using fiber optic cables dedicated for your organization.
The structural characteristics of fiber cables and state-of-the-art structure of today’s ethernet switch devices enable Metro Ethernet services to run problem-free over long distances. These services can support distances of 50km and over.
In multiple-point projects the Metro Ethernet, G.SHDSL, ADSL, ATM circuits in the branches are connected to the Metro Ethernet circuits located in the headquarters and a closed network is created. A secure and easily manageable network infrastructure is created for your organization.
Metro Ethernet Features
- FEATURESSTATE
- High bandwidth 5Mbps - 10Gbps
- Organization specific fiber optic circuit set up
- Problem-free operation over long distances
- Flexible bandwidth options suitable for requirement
- Point-to-point access
- Multiple point-to-point access (aggregated at headquarters)
- High-speed, nonstop and secure voice, data and video transmission
- High performance and flexibility provided by Ethernet technology
- Little hardware requirement and low operating cost
Metro Ethernet Infrastructure
Thanks to, licences from Information & Communication Technologies. Authority, we offer metro ethernet services using our, high- speed, fully redundant and highly secure, end to end managed backbone.
Customers office, branch and locations are connected to Teknotel backbone using resident operator's Metro Ethernet infrastructure. Metro Ethernet circuits provide communication on this infrastructure through fiber optic cables.
The continuity of the access services we provide to our customers is guaranteed thanks to the domestic and international fiber optic access infrastructures of various operators that support our internet infrastructure with high bandwidth.
For detailed information about Teknotel’s robust, widespread and redundant infrastructure, you may visit the Access Infrastructure section.
Metro Ethernet Exclusive Services
- Ticket Support
You may raise a trouble ticket on our Ticket System regarding all types of problems and follow it up online. All your applications regarding your service are logged.
- 24/7 Professional Technical Support
Our CISCO-certified expert technical personnel monitor your service 24/7, reacting to problems by creating solutions and providing technical assistance.
- Premonitoring
Your service is continuously monitored by our technical personnel and solutions to problems are instantly provided.
- Traffic Monitoring and Reporting
You can monitor the performance and traffic of your service 24/7 using the user name and password specific to you.
- Corporate Customer Representative
Your customer representative is ready to assist you in taking care of all your requests regarding your service.
- Reverse DNS Record
The DNS records regarding your service are identified in a short time and managed by our experienced personnel.
- Static IP Block
One static IP Block exclusive to your organization is provided free of charge.
- Automatic Payment Order
You may easily follow up your monthly invoices with your automatic payment order.
- On-Site Assistance
Our field team provides on-site support for problems that cannot be solved remotely.
- SLA
Service levels are met regarding availability rates and restore times.